You have online returns.
We pick them up.

Online returns, finally as easy as online shopping.

Plans starting at just $5/month.

Get Started

Our service is simple.

We pick up all of your online return packages
Every week
Straight from your home
Say goodbye to

Time-consuming return errands

Return boxes cluttering your space

Keeping items you don't want

"Run It Back saves me a ton of time on a weekly basis and got rid of one of my most annoying to-dos."

"Instead of driving to the post office, waiting in line and then driving home again, I just need to put my packages by the door each week and the team picks them up and works their magic. They also track my returns so I don't need to worry about them getting back to the vendor."

Erin in Liberty Village

New home owner

"Run It Back lets me get rid of the clutter of having returns pile up beside the door."

"Clutter stresses me out and this service takes a little pressure off my shoulders."

Frank in High Park

1st time dad

"I’m saving space with less lingering junk I don’t need or use. The convenience allows me to shop with ease."

"I’m one to keep packages whether I want ‘em or not. The hassle of printing, packaging, coordinating and returning isn’t for me. Run It Back has taken the burden of returns off my shoulder and has saved me money in returns."

Julie in Liberty Village

Furnishing a new condo

Get easy, reliable pick-ups for any online return.

No driving. No line ups. No stress.

Get Started

Let us take that for you.

We'll drop off any return with a pre-paid shipping label, at any courier.

How it works

Step one
Prepare your return

Print the return label and package your item. Add your Run It Back sticker somewhere visible, and that’s it.

Insert info pop-up copy here Insert info pop-up copy hereInsert info pop-up copy here

Step two
We'll pick it up

Weekly pick ups so you can plan ahead. We’ll take anything with a pre-paid return label. Just have your package ready to go.

Step three
And drop it off
same-day

After picking up your returns, we’ll drop them off at Canada Post, UPS, FedEx and more.

Learn More

Pricing

Easy returns. Easy pricing.

Both packages include

Pickup every week

1

Full insurance by RBC

2

Checkpoint updates

Carbon offsets

3

Auto-pause

Basic

$5

/ month

with Auto-pause

5 packages per month

Select

Premium

$10

/ month

with Auto-pause

20 packages per month

Select
Select

1 We pick up during week days from 9-6pm. Your pick up day is determined by your location and will be provided after sign up.

2 Run It Back will reimburse the value of your items in the event your return packages are lost or stolen at the time we are in possession of the package.

3 Run It Back will purchase an equivalent carbon offsets based on the number of total returns handle each month

What busy people say

"Who knew returns could be THIS easy!"

Rosanna, young mom

"No more waiting in long lines

Lydia in Midtown

"Such a time saver"

Sophia in the Beaches

"Saves me a ton of time"

Erin in Liberty Village

"Changed my life!"

Sophia, new mom

"We're no longer tripping over boxes"

Frank in High Park

"Service is so amazing!"

Rosanna in Downtown Toronto

"Burden off my shoulders"

Julie in Liberty Village

"Service is so amazing!"

Rosanna in Downtown Toronto

"Such a time saver"

Sophia in The Beaches

"Saves me a ton of time"

Erin in Liberty Village

"Burden off my shoulders"

Julie in Liberty Village

"Who knew returns could be THIS easy!"

Rosanna, young mom

"We're no longer tripping over boxes"

Frank in High Park

"Changed my life"

Sophia, new mom

Auto-Pause

Only pay for the months you use our service

Don’t have any returns this month? No worries. We’ll automatically track your returns, and you won’t pay for months you don’t use our service.

January
February
March
We'll be at your door between 1 and 4pm
Return package en route
Return delivered to FedEx
Checkpoint updates

Real-time tracking

With email notifications along the way, taking care of your online returns will feel as seamless as receiving deliveries in the first place.

*We pick up during week days from 9-6pm. Users will be notified by email of their pick up window 24 hours beforehand, with another reminder 30 minutes before.

"We're on our way to pick up your online returns. Have your packages ready and at your door."

Ready for
hassle-free returns?

Get Started
View our FAQ

You have online returns.
We pick them up.

Online returns, finally as easy as online shopping.

Plans starting at just $5/month.

Get Started

Our service is simple.

We pick up all of your online return packages
Every week
Straight from your home

Let us take that for you.

We'll drop off any return with a pre-paid shipping label, at any courier.

"Burden off my shoulders"

Julie in Liberty Village

"Who knew returns could be THIS easy!"

Rosanna, young mom

"We're no longer tripping over boxes"

Frank in High Park

"Saves me a ton of time"

Erin in Liberty Village

"Changed my life"

Sophia, new mom

How it works

Step one
Prepare your return

Print the label and package your item. Add your Run It Back Return sticker somewhere visible, and that’s it.

Insert info pop-up copy here Insert info pop-up copy hereInsert info pop-up copy here

Step two
We'll pick it up

Weekly pick ups so you can plan ahead. We’ll take anything with a pre-paid return label. Just have your package ready to go.

Insert info pop-up copy here Insert info pop-up copy hereInsert info pop-up copy here

Step three
And drop it off same-day

After picking up your returns, we’ll drop them off at Canada Post, UPS, FedEx and more.

How it works

Step one
Prepare your return

Print the return label and package your item. Add your Run It Back Return sticker somewhere visible, and that’s it.

Insert info pop-up copy here Insert info pop-up copy hereInsert info pop-up copy here

Step two
We'll pick it up

Weekly pick ups so you can plan ahead. We’ll take anything with a pre-paid return label. Just have your package ready to go.

Insert info pop-up copy here Insert info pop-up copy hereInsert info pop-up copy here

Step three
And drop it off same-day

After picking up your returns, we’ll drop them off at Canada Post, UPS, FedEx and more.

[style] .w-slider-dot ( height: 6px; background: #f4f2f4; top: 2px; ) .w-slider-dot.w-active ( height: 6px; background: #fb2a46; top: 2px; ) .w-slider-nav.w-round]div ( width: 36px; border-radius: 8px; ) [/style]

Say goodbye to:

Time-consuming return errands

"Run It Back saves me a ton of time on a weekly basis and got rid of one of my most annoying to-dos."

"Instead of driving to the post-office, waiting in line and then driving home again, I just need to put my packages by the door each week and the team works their magic."

Erin in Liberty Village

New home owner

Return boxes cluttering your space

"Run It Back lets me get rid of the clutter of having returns pile up beside the door."

"Clutter stresses me out and this service takes a little pressure off my shoulders."

Frank in High Park

1st time dad

Keeping items you don't want

"I’m saving space with less lingering junk I don’t need or use. The convenience allows me to shop with ease."

"I’m one to keep packages whether I want ‘em or not. The hassle of printing, packaging, coordinating and returning isn’t for me. Run It Back has taken the burden of returns off my shoulder and has saved me money in returns."

Julie in Liberty Village

Furnishing a new condo

Easy, reliable pick-ups
for returns to any store.

No driving. No line ups. No stress.

Let us take that for you.

We'll drop off any return with a pre-paid shipping label, at any courier.

Pricing

Easy returns. Easy pricing.

Basic

$5

/ month

with Auto-pause

5 packages per month

Select

Premium

$10

/ month

with Auto-pause

20 packages per month

Select

1 We pick up during week days from 9-6pm. Your pick up day is determined by your location and will be provided after sign up.

2 Run It Back will reimburse the value of your items in the event your return packages are lost or stolen at the time we are in possession of the package.

3 Run It Back will purchase an equivalent carbon offsets based on the number of total returns handle each month

Features

Both packages include

Pickup every week

Full insurance by RBC

Checkpoint updates

Carbon offsets

Auto-pause

Details
Auto-Pause

Only pay for the months you use our service

Don’t have any returns this month? No worries. We’ll automatically track your returns, and you won’t pay for months you don’t use our service.

January
February
January
Checkpoint Updates

Real-time tracking

With email notifications along the way, taking care of your online returns will feel as seamless as receiving deliveries in the first place.

*We pick up during weekdays from 9am-6pm.